General:
Ticketnetonline.com is one of the leading ticket sales companies in the world. We have years of experience and thousands of satisfied customers from all over the world who use our services on a regular basis.
Huge selection of tickets:
We have the largest online ticket inventory with over 3 million tickets for more than 65,000 events worldwide.
Prices:
Our goal is to offer the lowest ticket prices in the market. To achieve this goal, a team of our marketing specialists monitor all major online brokers on a daily basis and adjust our prices accordingly. We encourage our visitors to inform us regarding lower priced tickets they may have found at other ticket broker sites. In most cases, we will beat our competitors' prices.
Security and privacy:
Ticketnetonline.com is committed to protecting your privacy by complying with the highest standards of security.
Our security measures include a secure server and are PCI compliant to ensure that your personal data and credit card number are secured and encrypted while in transit.
Customer service:
All requests to our customer service department will be answered within 48 hours or less.
We offer a 100% Money Back Ticket Guarantee if you did not receive your tickets or if the event has been permanently cancelled.
For information regarding our Money Back Guarantee please check our Policies or Our Guarantee page
You can contact our support team via email, phone or submit a contact us request
Email address for questions regarding existing orders -
customersupport@ticketnetonline.com
For general information and requests - info@ticketnetonline.com
Customer service US number: (+1) 888-427-8427
Customer service business hours are Monday through Friday 8AM to Midnight, Sat/Sun 9AM-8PM (Eastern standard time).
Delivery and order status:
We ship our tickets via FedEx
You can track the status of your order at any time using our tracking system located at http://www.mytickettracker.com
To access your order you will need to enter the email address used to place this order as well as the PIN Number for this order that was sent to you after booking the tickets.
International clients:
We are serving clients from all over the world including North America, Europe, Australia, Asia and Central & South America.
If you have questions regarding our service please contact our support team by submitting a contact us form
Special requests:
We encourage requests from visitors that want hard-to-find tickets. We will do our best to obtain those tickets and will notify you when they are available.
For updates regarding future events please register to our monthly newsletter or submit an Email Alert form.
Discount and promotional coupons:
We often offer special sales and discounts. In order to be informed about our upcoming specials please send us an Email citing the tickets you want to purchase. We will let you know when and how you can use our promotional coupon.
Corporate and Group Accounts:
We offer special deals for companies and groups. Just send us your request and our customer service team will contact you shortly. info@ticketnetonline.com